Transformasi Digital Layanan Kefarmasian di Indonesia: Implementasi dan Tantangan Pharmacy Management System (PMS) dalam Ekosistem SATUSEHAT

Abstract

The digital transformation of pharmaceutical services in Indonesia marks a new era in the national health system, particularly through the implementation of the Pharmacy Management System (PMS) integrated into the SATUSEHAT ecosystem. This study aims to analyze the implementation and challenges of PMS in supporting the integration of national health data, while also assessing its contribution to improving the quality of pharmaceutical services and patient safety. The research employed a descriptive-analytical approach by reviewing literature, regulations, and official documents related to SATUSEHAT and PMS, alongside examining international practices such as the adoption of Fast Healthcare Interoperability Resources (FHIR) and SNOMED CT. The findings indicate that the implementation of PMS in Indonesia has enhanced the efficiency of drug management, strengthened the role of electronic medical records, and reduced the risk of medication errors through the integration of clinical decision support systems and computerized physician order entry. Integration with SATUSEHAT provides significant opportunities to unify pharmaceutical data with national health records, in line with the Ministry of Health’s regulations on electronic medical records and health data integration. Nevertheless, several challenges remain, including limited technological infrastructure across healthcare facilities, the need to strengthen human resource competencies, and issues concerning data protection governed by Law No. 27 of 2022 on Personal Data Protection. The discussion highlights that despite these challenges, the digitalization of pharmaceutical services in Indonesia aligns with the WHO’s Global Strategy on Digital Health 2020-2025 and the Medication Without Harm initiative. The adoption of PMS based on international interoperability standards such as HL7 FHIR and SNOMED CT is considered strategic for improving service quality and supporting a more integrated national health system. In conclusion, the digital transformation of pharmaceutical services through PMS within the SATUSEHAT ecosystem holds strong potential to create safer, more effective, and integrated pharmacy services. Sustained efforts are required in strengthening regulations, building human resource capacity, and improving digital infrastructure to ensure comprehensive implementation.